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Privacy Policy

Anco Trading PTY LTD is committed to protecting the privacy of everyone who shops or interacts with us, and this policy sets out our commitment to you on privacy. We take this responsibility seriously and ensure that we comply with our obligations under the Commonwealth Privacy Act 1988 whenever your personal information is collected, used or shared. 

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Our commitment to you 

  • We will always use fair and lawful means of collecting your information, and in most circumstances collect your information directly from you;

  • handle your information securely and carefully, and only use your information if necessary to deliver you a service, or perform other necessary business functions and activities; 

  • not use your information for purposes unrelated to our services without first obtaining your consent; and 

  • wherever possible give you the option of interacting anonymously with us, if practicable and lawful to do so


The information we may collect
The type of personal information we collect will depend on the service or interaction, but may include name, address, phone and other contact details, merchandise.                           

 

Information, and method of payment

 Why we collect your information -We may collect your information for a number of reasons including to: 

  • deliver products to you, 

  • complete other transactions with you or on your behalf, 

  • improve our service, 

  • protect against fraud or theft, and 

  • provide offers that may be of interest or benefit to you. 
     

How we collect your information

The personal information we collect is in most cases supplied directly by you when you give us your details, place an order for goods or services, provide feedback to us, or our online shop.
 

How we use your information

Anco Trading Pty Ltd will NOT sell your information to other parties. However, we often need to share your information with companies who perform parts of our service - this includes delivery companies. Where we share your information, Anco Trading Pty Ltd will ensure that these third parties undertake to protect your privacy. Where we store your information, Anco Trading Pty Ltd will take all reasonable steps to store your information securely and to protect against the loss, misuse or alteration of your information. 

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Access to your information 

If you wish to access your information or have your information destroyed, please email us at info@kooduu.com.au. Please note that if your contact information is destroyed we will be unable to supply replacement receipts, should they be required. 

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Direct Marketing 

If you do not wish to be contacted by Anco Trading Pty Ltd (about special offers, discounts or other promotional events) email at info@kooduu.com.au

 

Other websites 

Anco Trading Pty Ltd is not responsible for the privacy practices of websites that are linked to our website. Please take care and check the relevant privacy policies of these external websites before disclosing your information. 

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More information Anco Trading Pty Ltd may update its privacy policy from time to time in line with customer expectations and legislative changes, and an updated policy will be posted on Anco Trading Pty Ltd website. More information about privacy law is available from the Office of the Privacy Commissioner at www.privacy.gov.au.  if you have any questions, please feel free to contact us 

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Payment policy 

The following payment methods are accepted: Master Card & Visa Direct Deposit (details will be provided upon request) PayPal 

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